FAQs
Can I customize my tour itinerary?
Absolutely! Our Custom Packages allow you to choose your destinations, activities, and schedule so your trip matches your preferences perfectly.
Are your drivers certified and trained?
Yes. All our drivers are certified and approved by the Jamaica Tourist Board, fully trained in customer service, and CPR-certified for your safety.
What payment methods do you accept?
We accept major credit cards, PayPal, and cash payments in USD or Jamaican dollars for your convenience.
Can you arrange group transportation?
Yes, we can accommodate groups of all sizes, from couples to large tour groups, with spacious and comfortable vehicles.
Do you operate tours year-round?
Yes, we operate 365 days a year, so you can enjoy Jamaica’s beauty no matter the season.
What safety measures are in place for your tours?
Your safety is our top priority. All our vehicles are fully licensed, air-conditioned, and regularly maintained. Our drivers are experienced, professional, and knowledgeable about local routes and attractions.
What happens if my flight is delayed?
Don’t worry — we monitor flight schedules in real time. Your driver will adjust pickup time accordingly at no extra cost.
Do you offer group discounts or corporate packages?
Yes, we provide special rates for groups, weddings, corporate retreats, and events. Contact us directly for a tailored package.
Do your tours include entry fees to attractions?
Packages that include attraction entry fees, allow you to pay separately. Details are clearly listed at the time of booking.
Are your tours suitable for seniors or guests with mobility challenges?
Yes, we accommodate seniors and guests with special mobility needs. Please let us know in advance so we can make arrangements.
Can I cancel or reschedule my booking?
Yes, cancellations and rescheduling are possible. Policies vary depending on notice given, but we aim to be flexible and traveler-friendly.